求英语口语酒店服务员与客人场景两人的口语对话

R：Good morning, sir .can I help you? 早上好先生，有什么可以帮到您？ G：Morning .l would like to check out. 早上好，我想操持退房。

R：Certainly. Can I have your name and room number? 好的！您可以通知我您的名字和房间号码吗？ G：Thomas Dickson in Room 1218 托马斯.迪克逊 房间号码是1218.

R： A double room for two nights at 800RMB per/night, the meals that you had at the hotel are

250RMB….Here is your bill please check it.

一间双人房住两晚，每晚房费是800元，您在酒店餐厅的消费是250元。。。这是您

的账单请您核对一下。

G： Sorry, l am not clear about this item. 不好意思，我对这项消费表示不了解。

R： Oh. This is for the phone calls you made from your room. 这是您从房间内拨打的电话账单。 G： But I didn’t make any calls. 但是我并没有拨打任何电话。

R: Oh, just a moment. l’ll check it . l’m terribly sorry sir .we made a mistake.we will deduct it

from you bill right away.

请您稍等一下我查一下。十分抱歉，是我们的失误，我立刻从账单中扣除此项免费。 G: It seems correct now .Can I pay by credit card? 如今看起来账单是正确的了。

R : Yes, Sir. We will cancel your pre-authorization and charge your bill by Credit Card. 好的，先生。我们将会取消您之前刷的预受权再重新收取您的费用。 G: Yes. 好的

R : Have a nice day! We hope to see you again!

好的！先生。祝您有愉快的一天，我们等待能再次见到您！

为什么非要去学习中心呢 如今不是有在线学英语.好.吗 我试过ABC天卞英语中心还挺好的 学英语就是要坚持天天不时地口语辅导练习 课后还要仔细温习 我引见过好多冤家去，他们都说不错 你也去看看吧！亲，我也是学旅游管理专业的，大三的时分我们分方向，我选择了酒店管理方向，后来想去酒店任务，那会儿找起来很不好找，找了更多个中央，要不就是薪水太低，要不就是人家看不上我。后来我就闲的没事找了个学院学英语，叫重生活英语的，学完了觉得口语提高更多，当然我上大学的时分就曾经过了英语六级了，所以效果比拟好，然后再重新找的时分就找到了北京的汉庭酒店。觉得也不是那么称心，但是总算是找到了个任务波动上去了，更重要的是，我发现英语口语好在任务中给我带来了更多优势，亲假如有工夫也可以去学习学习充充电总是好的~~~

一、问候主人

1.Good morning，sir. 早上好，先生。

2.Good afternoon，madam. 半夜好，太太。

3.Good evening，sir. 早晨好，先生。

4.Good night，madam. 晚安，夫人。

How are you？ 你好吗？

Fine，thank you，and you？ 很好，谢谢，您呢？

Fine，thanks. 很好，谢谢。

5.How do you do？ 您好？

How do you do！ 您好！

6.Welcome to our hotel. 欢送莅临我们饭店。

7.May you enjoy your stay in our hotel. 祝您住店时期愉快。

8.Hope you had a good trip. 希望您旅途愉快。

9.Hope you have a good journey. 祝您旅途愉快。

10.It’s nice to meet you，sir. 见到您很快乐，先生。

11.Pleasant to meet you，sir. My name is……见到您很快乐，先生。我叫×××

12.Welcome you back，sir. 欢送您回来，先生。

13.Nice to see you again，madam. 很快乐又见到您，夫人。

14.Goodbye，thank you for coming. Please come again. 再见，感激您莅临，希望您再次莅临。

15.Have a nice day. 祝您明天愉快。

16.Have a good evening. 祝您渡过一个愉快的夜晚。

17.Have a good weekend. 祝您周末愉快。

18.Good night and have a good rest. 晚安，祝您休息好。

19.Good night and pleasant dreams. 晚安，祝您做个好梦。

20.Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，今天再来。

材料援用：

Can I have the menu ? Could you please give me the menu? Bring me the menu , please . 请给我一份菜单 Can / May I take your order now ? 如今可以点菜了吗？ Are you ready to order now ? Would you like to order now ? 您如今预备点菜了吗？ Would you like a drink before your meal ?Would you like a drink to start with ? Would you care for a drink before you order ? 点菜之前您要喝点什么吗？Would you like anything to drink ? 您想喝点什么吗？Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟（决议你要什么？）Yes.I’d like to have / try some …… 是的，我想尝尝…… I’ll try / have …… 是的，我想尝尝……I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。We need a couple more minutes to decide .We need a few more minutes to decide . We need a couple more minutes to decide . 我们要待会再点。I’m not ready to order yet . 我还没预备好点菜。I haven’t figured out what I want yet . 我还没想好吃什么。I haven’t decide yet . 我还没想好。I can’t decide .What’s your recommendation ? What would you suggest ? 你引荐什么菜？ What do you recommend ? 你引荐什么菜？What’s good today ? 明天有什么好菜？What are the specials ? 明天有什么特征菜？Well , …… is popular and …… is good . 恩，……很受欢送，而且……也不错。Why don’t you order for me ? 还是你帮我点吧。参考材料:酒吧饭店效劳英语口语 - 点菜篇挺多的,口边那一栏目你多看看吧

酒店外部根本上都会要成套的流程，比方，首先向主人问好，然后讯问主人地址，然后再讯问订餐内容，最初道别。

酒店日常英语对话 Daily Service 日常效劳酒店日常英语对话（一）-(Knocking at the door.)-(敲门。)-May I come in?-我可以出去吗?-Come in,please.-请进。-Please don't come in.-请不要出去。-Just a moment(a minute),please.-请稍等一下。酒店日常英语对话（二）-I'm sorry to disturb you.May I clean the room,sir?-对不起打搅你了，我来清扫一下房间好吗?-All right.Come in,please.-好的，请出去。-Please clean it when I am out.-我马上要出去，请等一会儿清扫。-May I change the water of the thermos now?-我如今可以换水吗?-Yes,please.-请换吧。酒店日常英语对话（三）-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?

-下午我有几位冤家来访，请给加些热水瓶和茶杯。-Well,we'll send tea into the room when the visitors come.

-好，主人来访我们会端茶出去的。-By the way,is there any mail for me?-特地一下，有我的邮件吗?-No.If there is,I'll give it to you in time.-没有。假如有的话，我会及时给你送来的。酒店日常英语对话（四）-Why did you come in without my permission?-你为什么没经我允许就出去了?-It's my negligence.I beg your pardon.-我忽略了，请你原谅。-I come and make the bed.Shall I do it now or later?-我来做夜床，你看是如今做还是等会儿做?-Since you have come,you may do it now?-既然来了，如今就做吧。-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目。酒店日常英语对话（五）-I am collecting the fee of the long distance call.-我来收长途电话费。-This is the bill for the room rent of half a day.-这是补半天房金的帐单。-Here is a telegram for you.-这儿有一封你的电报。-Why is it unsealed?-它怎样被拆开了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.

-由于电报封面没有收报人姓名，效劳台为了查对姓名而拆开的。酒店日常英语对话（六）-Have you lost anything today,sir?-先生，你明天丢过什么东西吗?-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢。-What is there in the wallet?-皮夹子里有些什么?-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。-Look,is this wallet yours?-看，这只皮夹子是不是你的?-Yes,it's mine.Thank you ever so much.-是我的，太感激你了。酒店日常英语对话（七）-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。-Please bring some chairs for me.-请拿几把椅子来。-Please get me some soap.-卫生间的肥皂要添了。-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双。-Get a hot-water bottle,please.-请拿一只热水瓶给我。-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子。-I need another pillow.-我需求加一只枕头。酒店日常英语对话（八）-All right,I'll get it for you right away.-好的，我就去拿。-Just a moment,I'll do it right now.-请稍等一下，我马上给你办好。-Excuse me.-对不起。-I am sorry.-很抱歉。-I beg your pardon.-请你原谅。-Pardon me for interrupting.-对不起打搅你们了。-Please excuse me for coming so late.-请原谅我来迟了。-I'm sorry I was so careless.-很抱歉我太大意了。 1．I’ll take a look at the hotel’s booking situation．

我来检查一下本店房间的预订状况。

2．I’m glad that we’ll be able to accept your extension re－quest．

很快乐我们有方法承受您延伸住宿的门槛。

3． But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights． 不过，恐怕最初两天我们得请您搬到别的房间去。

4． We have already let your room to another gentleman．

我们曾经把您住的房间租给了另外一位先生。

5． That’s no problem at all．

没成绩。

6．And here is your key，Mr．Bradley．Your room number is 1420．

给您房间的钥匙，布拉德利先生。您的房间号码是1420。

7．It is on the 14th floor and the daily rate is＄90．

房间在14层，每天的房费是90美元。

8． Please make sure that you have it with you all the time．

请务必随时带着它。

9． My business negotiation has progressed much more slowly than I had expected．

我的业务会谈停止得比我原先意料的慢了许多。

10． I wonder if it is possible for me to extend my stay at this hotel for two days．

我想晓得能否可以让我在这儿多呆两天。

11．Yes， we do have a reservation for you．

对了，我们这儿是有您预订的房间。

12．Would you please fill out this form while I prepare your key card for you？

请您把这份表填好，我同时就给您开出入证，好吗？

13．What should I fill in under ROOM NUMBER？

“房间号码”这一栏我该怎样填呢？

14．I’ll put in the room number for you later on．

过会儿我来给您填上房间号码。

15．You forgot to put in the date of your departure．

您忘了填写离店日期了。 Dialogue A (酒店对话英语大全之一)

A： Good morning，sir．Can I help you？

B：Good morning! I have a reservation for a single room with a bath here．

A： May I have your name，sir， please？

B：Bradley，John Bradley．

A：Just a moment，sir， while I look through our list．Yes，we do have a reservation for you，Mr． Bradley．Would you please fill out this form while I prepare your key card for you？

B：Yes．Can I borrow your pen for a minute，please？

A：Sure．Here you are．

B：What should I fill in under ROOM NUMBER？

A： You can just skip that． I’ll put in the room number for you later on．

B：（After he has completed the form） Here you are．I think I’ve filled in everything correctly．

A： Let me see…name， address， nationality，for war ding address， passport number， place of issue， signature and date of departure．Oh，here，sir．Your forgot to put in the date of your departure． Here let me fill it in for you．You are leaving on…？

B：October 24．

A：Now everything’s in order．And here is your key，Mr．Bradley．Your room number is 1420． It is on the14th floor and the daily rate is＄90．Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it．Please make sure that you have it with you all the time．You need to show it when you sign for your meals and drinks in the restaurants and the bars．You also need to show it when you collect your key from the Information Desk．

B： OK．I’ll take good care of it．

A： And now if you are ready，Mr．Bradley， I’ll call the bell-boy and he’ll take you to your room．

B： Yes， I’m ready．Thank you．

A：I hope you enjoy your stay with us．

B：I’ll try 希望令你称心！